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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (USD)
Remote Area Pickup 19.00 USD
Over Weight Piece 45.00 USD
Over Sized Piece 45.00 USD
Non-Stackable Pallet 90.00 USD
Elevated Risk 23.00 USD
Restricted Destination 34.00 USD
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharges (USD)
Over Weight Piece 23.00 USD
Over Sized Piece 23.00 USD
Non-Stackable Pallet 45.00 USD

Should you have any questions on surcharges please contact usContact Us.